Your Trusted Safety Net in Turkey
Since 2007, IFTAS has provided free, professional assistance to tourists and visitors in distress. Available 24/7 in multiple languages, we're here when you need us most.
Bridging Cultures, Ensuring Safety
Every year, Turkey welcomes millions of international visitors who come to experience our rich culture, stunning landscapes, and warm hospitality. While most journeys are memorable for all the right reasons, sometimes unexpected challenges arise.
IFTAS was founded to ensure that no tourist faces these challenges alone. Our experienced, multilingual team provides immediate assistance, emotional support, and practical solutions when visitors encounter difficulties during their stay in Turkey.
Working closely with tourist police, embassies, and local authorities, we serve as your advocate and guide, ensuring you receive the help you need with dignity and respect.
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Comprehensive Support Services
From emergency assistance to legal support, we provide complete care for tourists in need
Emergency Assistance
Immediate response to critical situations requiring urgent intervention
Legal Support
Professional guidance through Turkish legal procedures and documentation
Translation Services
Professional multilingual support in Turkish, English, German, and Dutch
Emotional Support
Professional counseling and crisis intervention for traumatized visitors
Trusted by Thousands
Real stories from tourists we've helped during their time of need
"When my passport was stolen in Istanbul, IFTAS helped me get emergency documents within 24 hours. Their support was incredible during a very stressful time."
"After a car accident in Antalya, IFTAS coordinated with insurance companies and hospitals. They spoke German fluently and handled everything professionally."
"IFTAS provided emotional support and practical assistance when I was robbed. They stayed with me through the entire police process and helped me feel safe again."
Need Assistance? We're Here to Help
Don't face challenges alone. Our experienced team is available 24/7 to provide immediate assistance and support.