How We Work
Learn how IFTAS provides professional assistance to foreigners in Turkey. Our proven methodology, response times, and service approach.
How We Work
IFTAS has developed a proven methodology for providing efficient, reliable assistance to foreigners and tourists in Turkey. Our approach is designed to minimize stress and maximize results.
Our Process
Initial Contact
When you contact IFTAS, our trained specialists immediately assess your situation and determine the appropriate level of response. For emergencies, we activate our rapid response protocol.
Situation Assessment
We gather all necessary information about your situation, including location, urgency level, language needs, and specific requirements. This helps us provide the most effective assistance.
Resource Deployment
Based on your needs, we deploy the appropriate resources – whether it’s sending a team member to assist you in person, coordinating with local authorities, or providing remote guidance.
Continuous Support
We stay with you throughout the entire process, providing updates, coordinating next steps, and ensuring all aspects of your situation are properly addressed.
Follow-up
After resolving your immediate needs, we follow up to ensure everything is satisfactory and provide any additional support you might need.
β±οΈ Response Times
π¨ Emergency Situations
Immediate Response
Answer within minutes, action within 30 minutes
β‘ Urgent Situations
Priority Response
Answer within 1 hour, action within 3 hours
π Regular Inquiries
Standard Response
Answer within 24 hours, service as scheduled
Our Service Approach
π― Professional
All our team members are trained professionals with extensive experience in cross-cultural communication and Turkish systems.
π Multilingual
We provide services in Turkish, English, German, and Dutch, ensuring clear communication at all times.
π€ Personal
We understand that being in a foreign country during difficult situations can be stressful. We provide personal, empathetic support.
π± Available
Our 24/7 availability means you’re never alone. Whether it’s 3 AM or a holiday, we’re here to help.
π Confidential
All client information is handled with strict confidentiality. Your privacy and dignity are always protected.
πͺ Effective
With 18+ years of experience, we know how to navigate Turkish systems efficiently and get results quickly.
π° Pricing Structure
Emergency Services
Fixed emergency response fee plus hourly rates for extended assistance. No hidden costs.
Regular Services
Transparent hourly rates or fixed project fees depending on the service type.
Consultation
Free initial consultation to assess your needs and provide cost estimates.
π Our Track Record
Ready to Experience Our Professional Service?
Contact IFTAS today to discuss your needs or for immediate assistance.
Need Emergency Assistance?
Our team is available 24/7 to provide immediate help in emergency situations.
π Emergency Contact